Thank you for visiting Discount Flags and More.
All of our products may be ordered online through PayPal orb with a credit card through Pay Pal as a bank. We use PayPal because their security is of the best in the world. If you prefer, you can always order by telephone. Our sales staff is always ready to answer any of your questions and place your orders. Our office is open Monday through Friday from 9:00am to 5:00pm Central Standard Time.
If you would like more information, wish to order a sample or purchase a product, please contact our office or sales representative. You may contact our office by email, phone or fax, and a sales representative for your area will gladly assist you.
Colors shown on any color chart may vary depending on monitor settings. You may order sample color swatches (free) for a flat rate ground ship charge.
We can assure you that all of our products are of the best quality available. We also use UV Resisant ink on our outdoor products.
Our website is our catalog. We are the Discount and Display division of HI-TEX Flags and Advertising. So, if you do not see the item you need on our website, please contact us and we can usually find what you’re looking for. We have been in the promotional and flag industry since 1983. Our resources are endless and we can be your one stop shop company. Our prices are primarily much lower than our manufacturers catalog pricing. This is because we receive special pricing, and in return, you get Lower Prices!
Our imported flags have a higher standard specifications than most. Therefore, last longer than most imported flags. We go to great lengths to be as close as possible to U.S. Standards as possible. In fact our warranty is longer than U.S. manufacturers.
Our prices on all our products include ground shipping costs to the entire U.S.A. Shipping to Canada or other international areas will need to contact our office for rates and orders.
Production time for most products is approximately 5 business days. Plus shipping time of 3-5 business days. For larger quantities, production time can be as long as 10-15 business days. If you have a large order and give us a two month window or longer, we can lower your costs even more. Rush orders are available for extra charge. Contact your sales representative for information.
There are no returns or refunds on any custom orders, once the order is in production. If there is a problem with the order you received, keep the product and original container with original packing and call us immediately at (888) 204-1853.
Preferred Artwork formats: .pdf, .eps, or Adobe Illustrator CS 6 or below (.ai) – Vector format
If your file is in .Jpeg or .gif file, art needs to be minimum of 300dpi at 1:10 scale (1in = 10in) for a 3’x5’ flag to guarantee a clear image.
We will try and match colors as closely as possible. For specific colors, PMS (Pantone) Solid Coated colors are required.
If PMS Solid Coated colors are not supplied in writing, or in the artwork, we cannot be held responsible for color matches
once the item is manufactured.
CMYK colors do not always print exact on Pantone specific printers. Example: Blues will look somewhat Purple
Therefore, send artwork in Pantone, (PMS), when possible. We will do our best to convert CMYK to PMS if required.
Fonts need to be set in Outlines, (Curves), or you will need to include font files in email.
With our digital process, the ink actually becomes part of the flag, and is heat sealed in.
Artwork that needs to be redrawn into vector artwork can be done for a nominal fee.